Help center

Master Bara Worker in no time

From channel onboarding to AI employee tuning and the Translator Bot, follow these guides or reach our team for 1:1 support.

Quick start

Three steps to launch your AI employees

It takes about 30 minutes to go from signup to the first AI assistant going live.

  1. 1

    Create a workspace and invite teammates

    After signup, create your workspace, invite admins/support/ops and assign permissions. Each workspace has its own account pool, knowledge base and policies.

  2. 2

    Connect Telegram / WhatsApp and other channels

    Choose a channel in the console and sign in via QR code or credentials. Every account gets its own dedicated environment so ports stay isolated and safe.

  3. 3

    Enable AI employees + Translator Bot

    Pick a preset role (sales, support, community, translator, etc.), upload FAQs or playbooks and define triggers. AI employees stay online 24/7 and hand off to humans when needed.

💡 Tips

  • Pilot with 1–2 accounts before rolling out broadly
  • Review conversations regularly and expand your FAQ to improve accuracy
  • Create dedicated AI roles for different languages or regions
Feature lookup

Find the guide that answers your question

Jump directly to a module or search within the page.

🔗 Accounts & channels

  • Add Telegram / WhatsApp / Facebook / Instagram / LINE accounts
  • What is an account port?
  • Prevent account linking and bans
  • Recover a disconnected account
  • Configure proxy IPs

🤖 AI employee setup

  • Create your first AI employee
  • Upload knowledge (FAQ, documents)
  • Fine-tune scripts and tone
  • Configure trigger rules
  • Handoffs between AI and humans

🌐 Translator Bot

  • Supported languages
  • Enable or disable auto-translation
  • Customize terminology
  • Evaluate and improve translation quality
  • Available translation engines

⚙️ Automation workflows

  • Designing welcome flows
  • Keyword auto-replies
  • Auto-tagging and ticket routing
  • Bulk broadcasts
  • Supported triggers

🔒 Security & permissions

  • Roles and permission sets
  • Isolating account environments
  • Auditing sensitive actions
  • Backup and export options
  • Requesting private deployment

📊 Analytics & reporting

  • View agent performance metrics
  • Measure AI employee impact
  • Using customer tags & profiles
  • Exporting chat history
  • Tracking conversion rates
Troubleshooting

FAQ · Common issues & fixes

Don’t see your question? Reach support anytime.

Q1: Accounts keep disconnecting—what now?

This usually points to unstable networks or platform risk checks:
• Verify proxy stability and upgrade if needed
• Avoid frequent login/logout cycles
• For Telegram, confirm the phone number is verified and in good standing
• Contact support to review your environment configuration

Q2: AI answers are off—how do I improve them?

Quality depends on your knowledge base and feedback loops:
• Enrich FAQs to cover high-frequency questions
• Add product docs, common Q&A and case studies
• Mark correct/incorrect replies in conversation history
• Tune model parameters (temperature, prompt, etc.)
• Enterprise plans can request fine-tuning if needed

Q3: Translator Bot accuracy is low—any tips?

Translation quality varies by context:
• Build a terminology list with brand and product names
• Try different engines to compare tone and accuracy
• Enable human proofreading for critical conversations
• Reuse translation memory for recurring content

Q4: How do I import accounts in bulk?

Bulk import uses CSV files:
• Prepare a CSV with platform, account, password/session and proxy
• Upload it via “Bulk Import” in the console
• The system validates the format and signs each account in
• Failed logins are flagged with reasons for follow-up

Q5: Why isn’t my automation firing?

Check the usual suspects:
• Trigger conditions (keywords, time, tags) might not match
• Confirm the AI employee or workflow is enabled
• Review workflow logs for errors
• Make sure the account has the required permissions

Q6: How do I request private deployment?

Enterprise customers can follow this path:
• Share server specs with our sales team
• Align on functional scope and customizations
• Sign the service agreement
• Our engineers deploy, onboard and support ongoing operations